Open 7 days · 08:00 — 21:00

Help, without the
hospital wait.

When something urgent but not life-threatening happens — a fall, a burn, a fever that won't settle — the Lymington Urgent Treatment Centre is here. GP-led, walk-in, and ready to see you.

Located within
Lymington New Forest Hospital
Patients of
All ages
Wait target
Under 1 hr
No appointment needed Lymington Urgent Treatment Centre reception and clinical area
● Live — patients being seen

Walk in. Be seen. Go home sorted.

Minor injuries and minor illnesses, assessed and treated on the same day.

/ 01 — What we treat

The things that need a doctor, but not a 999.

Urgent doesn't always mean emergency. If it can't wait for your GP but isn't life-threatening, that's exactly where we fit.

Minor injuries

Sprains, strains, suspected broken bones, cuts needing stitches, minor burns and scalds, head bumps in adults, and bumped limbs from a tumble off a bike.

Walk-in · All ages

Minor illnesses

Fevers, earache, sore throats, chest infections, rashes, UTIs, eye infections and tummy bugs — assessed by a clinician, treated on the spot.

Same-day assessment

Bites, stings & wounds

Insect bites and stings, minor dog bites, infected wounds, grazes and dirty cuts — cleaned, dressed and reviewed by our nurse practitioners.

Tetanus available

Children & all ages

From a toddler's bumped head to a teenager's twisted ankle to grandad's chesty cough — we see every age, with staff trained in paediatric assessment.

Family friendly

On-site diagnostics

X-ray access for suspected fractures, plus on-the-spot observations, swabs and basic tests — meaning we can diagnose and treat in one visit, not three.

Fast turnaround

Referrals onward

If you need more than we can offer, we refer you directly — to A&E, to specialists, or back to your own GP with a clear letter and a plan.

Joined-up care
/ Important — read this first

If it's life-threatening, that's 999.

We're here for the urgent — but not the critical. If you or someone with you has any of the following, call 999 or go straight to A&E:

Chest pain spreading to the arm · difficulty breathing · severe bleeding that won't stop · sudden facial droop or slurred speech · loss of consciousness · a severe allergic reaction · or anything that genuinely feels like it can't wait.

999 Emergency
111 Not sure? Call NHS 111
/ 02 — Who you'll see

A GP-led team, built for this.

Not a call centre. Not a queue. A focused clinical team whose whole job is urgent, walk-in care — every day of the week.

The Lymington Urgent Treatment Centre is operated by PHL Group and sits inside Lymington New Forest Hospital. We're a GP-led team — meaning a senior doctor oversees every shift, supported by:

Specialist nurse practitioners with prescribing rights, experienced paramedics who've moved from the ambulance service into minor injuries, healthcare support workers who keep things moving, and a reception team trained to spot when something's more urgent than it looks.

We exist for one reason: to give Lymington and the New Forest a calm, capable alternative to A&E — for the things that genuinely don't need to be there.

100+
UTCs nationally — we're part of the network
13h
Open every day, minimum 12 hours
GP-led
Senior clinician on every shift
All ages
Babies, children, adults, older people
Clinical team at Lymington Urgent Treatment Centre
/ 03 — Your visit

What to know before you come.

A little prep makes the whole thing quicker. Here's what to bring and what to expect when you walk through our doors.

Things to bring with you

  • Your usual medications — bring the boxes or a list, including doses. It really does help us prescribe safely.
  • A form of ID if you have one — not essential, but useful.
  • Your GP details — surgery name and town is fine; we'll write back to them.
  • Someone with you if you're feeling rough, or if it's a child — parents or carers stay throughout.
  • Patience — we see people in clinical order, not arrival order. Sicker patients go first, always.
/ 04 — Find us

We're inside Lymington New Forest Hospital.

Walk in any day between 8am and 9pm — no appointment, no need to be registered, no need to live locally. Just come.

/ Opening hours
Monday – Friday 08:00 — 21:00
Saturday 08:00 — 21:00
Sunday 08:00 — 21:00
Bank holidays 08:00 — 21:00
Directions Call us