Available now · 24/7
London · Private Ambulance · Est. 2014 CQC Registered

Medical transport, ready when minutes matter.

Response window
15 min average
London dispatch
Coverage
All 32 boroughs
+ M25 corridor
Availability
24 hours
7 days a week
Fleet
12 vehicles
incl. bariatric
01 What we do

A full spectrum of private ambulance services — built around the patient, not the protocol.

From emergency dispatch to scheduled hospital discharges, every ZOT vehicle is crewed by HCPC-registered paramedics and equipped to NHS clinical standards.

— 01

Urgent & emergency medical transport

Rapid-response deployment for time-critical patient movement across London. Our control room dispatches the nearest available crew within minutes of your call — day or night.

  • Bed-to-bed patient handover
  • Trauma & cardiac monitoring en-route
  • Coordinated with receiving A&E
— 02

Scheduled patient transfers

Pre-booked transport for hospital admissions, discharges, outpatient appointments, dialysis cycles and inter-facility transfers — seated, stretcher or wheelchair.

  • Recurring booking schedules
  • Oxygen & monitoring available
  • Family member may accompany
— 03

24/7 cover

Round-the-clock dispatch, every day of the year — including bank holidays.

— 04

Event & venue medical cover

On-site ambulances, first-aid teams and cycle responders for festivals, sporting events, film sets and corporate gatherings. Risk assessments and post-event reporting included.

  • Single medic to full field hospital
  • Public liability cover provided
  • Risk assessment documentation
— 05

Repatriation & long-distance

Inter-hospital and cross-border patient transport with full clinical escort — repatriation across the UK and into Europe, by road, with handover documentation.

  • UK-wide & European routes
  • Full clinical escort team
  • Insurance documentation
— 06

Specialist & bariatric

Dedicated bariatric vehicles with reinforced stretchers and trained crews, plus mental-health, paediatric and high-dependency transfers.

  • Up to 40-stone capacity
  • Paediatric & MH-trained crews
  • High-dependency monitoring
02 About ZOT
CQC Registered Provider

Clinically led. Operationally precise.

ZOT LTD is a privately operated ambulance service registered with the Care Quality Commission and audited against the same clinical standards as NHS providers — but without the queue, the bureaucracy or the waiting.

11yrs
Operating in London
40+
Clinicians on roster

Built on a single belief — that response time is a clinical outcome.

Private Ambulance Service ZOT LTD was founded in London to fill the gap between demand and capacity in patient transport. Where NHS resources are stretched, private provision must be — and at ZOT, genuinely is — clinically indistinguishable in standard.

Every vehicle in our fleet is stocked, audited and re-stocked to NHS specification. Every crew member is HCPC-registered, DBS-checked, and trained in immediate trauma care. Every dispatch is logged, time-stamped and reviewable.

We serve private individuals, care homes, NHS trusts, insurance providers, event organisers and overseas embassies — and we treat every patient with the same standard of dignity, regardless of who is paying.

Registration
CQC registered
medical provider
Crew
HCPC-registered
paramedics
Standards
NHS-spec equipment
& audit cycle

Why London chooses ZOT — the numbers behind the service.

A decade of operations, audited and accountable. We publish our performance because we believe transparency is part of clinical quality.

15m
Average dispatch-to-scene time across London — measured door-to-door, not call-to-vehicle.
12k+
Patient journeys completed in the last 12 months — transfers, events and emergency response.
99.4%
On-time arrival for scheduled transfers. The 0.6%? We document, review and explain every one.
24/7
Dispatch line staffed by trained controllers — never an answerphone, never a queue.
03 How it works

Four steps from first call to safe handover.

No portals. No call centres reading from a script. A trained controller takes your call and dispatches directly — that is the entire process.

— Step 01

Call & triage

Ring our 24-hour line. A controller takes details, clinically triages the requirement and confirms whether ZOT can meet the need — within minutes, not hours.

— Step 02

Dispatch

The nearest appropriate vehicle and crew are mobilised. You receive an estimated arrival time and a single point of contact for the duration of the job.

— Step 03

Transport & care

Patient collected, monitored and transported. Clinical observations, interventions and handover details are documented in real time by the attending crew.

— Step 04

Handover & report

Bed-to-bed handover at the receiving facility. A full clinical report is generated and shared with the commissioning party within 24 hours of completion.

Speak to a controller now.

For urgent dispatch, ring the 24-hour line and a trained controller will triage your call immediately. For pre-booked transfers, event cover or account enquiries, use the form — we respond within one working hour.

Request a callback

For pre-booked transport & non-urgent enquiries.

For urgent dispatch, do not use this form — call +44 20 3971 1001 directly. We respond to form enquiries within one working hour.

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