NHS Specialist Service · Ages 5–18

A safe space for young minds across the New Forest.

We work with children, teenagers and their families in Southampton & Hampshire to understand emotional difficulties — and find a way forward, together. No judgement. No rush.

5–18years old
Freeat the point of care
NHSrun & trusted
You belong here
A young person sitting calmly in a sunlit room at New Forest CAMHS, looking supported and heard.
1 in 6 children experience a mental health difficulty each year
Need urgent help? If a child or young person's life is in danger, call 999 or go to A&E. · For urgent mental health advice in Hampshire, call 111.
what we do

When feelings get too big to carry alone.

CAMHS stands for Child and Adolescent Mental Health Service. We're a specialist NHS team supporting young people whose emotional or mental health difficulties are having a real impact on day-to-day life — at home, at school, or with friends.

Listening, properly — for as long as it takes.

We don't run a one-size-fits-all service. Our clinicians get to know each young person and family, understand the full picture, and build support around what actually helps. Sometimes that's therapy, sometimes it's practical strategies, sometimes it's just being heard.

For children & young people

Aged 5 to 18, registered with a Southampton City GP — struggling with anxiety, low mood, self-harm, eating, trauma, or thoughts that won't go away.

For families & carers

You know your child best. We work alongside parents, carers and siblings — because recovery is rarely a solo journey.

For schools & GPs

We partner with the people already in a child's life — teachers, GPs, social workers — so support joins up properly.

A calm, welcoming place — not a clinical corridor.

The Child & Family Centre in Ashurst isn't a hospital. It's a quiet building on Lyndhurst Road, surrounded by trees, with soft rooms, friendly faces and time to settle in. Many young people tell us their first visit felt nothing like they expected — in a good way.

who we see

Help that grows with your child.

Mental health looks different at every age. Our team includes child psychologists, psychiatrists, nurses, therapists and primary mental health workers — all trained to meet young people where they are, developmentally and emotionally.

5–11
Primary school age Play-based approaches, parent-supported sessions, working closely with school SENCOs.
12–16
Secondary school age Talking therapies, CBT, family work — flexible, confidential, on the young person's terms.
16–18
Older teens & transition Support into adulthood, including planning for transition to adult services where needed.
your visit

What actually happens at CAMHS?

If you've never been to a mental health service before, the first visit can feel daunting. Here's what to expect — no surprises, no jargon.

1

The referral

Most young people are referred by a GP, school, or social worker. Parents and carers can also contact us directly to talk things through. We'll send an acknowledgement and let you know what happens next.

GPs can refer via the Hampshire & Isle of Wight single point of access
2

Choice appointment

Your first meeting — usually 60–90 minutes. We'll listen to what's been happening, what you'd like to change, and talk about whether CAMHS is the right fit. Sometimes we'll signpost to other support that suits better.

You can bring a parent, carer, or trusted adult
3

Getting to know you

If we continue together, we'll spend time understanding the full picture — at home, at school, with friends, over the years. There's no rush. The better we understand, the better we can help.

4

Working together

Sessions might be weekly, fortnightly, or monthly. They might involve the young person alone, the family together, or a mix. We'll agree goals and review them often. Your voice is in the room — even when you're not.

5

Moving on

When things feel more stable, we'll plan the next chapter together — whether that's lower-level support, your GP, school counselling, or adult services. You're never just discharged into nothing.

when to reach out

We help with things like…

You don't need a diagnosis or a label to get in touch. If a young person's emotional life is getting in the way of being a young person, that's enough.

  • Worry, panic attacks & anxiety that won't switch off
  • Low mood, depression & loss of interest
  • Self-harm & suicidal thoughts
  • Difficulties with eating & body image
  • Trauma, grief & loss
  • Anger that feels out of control
  • OCD, intrusive thoughts & phobias
  • ADHD, autism & neurodiversity support
  • Relationship & family difficulties
  • Bullying & school refusal
"
We're not here to label your child. We're here to understand them — and to help your family find a way through, together.
— A CAMHS CLINICIAN, ASHURST CHILD & FAMILY CENTRE
get in touch

You don't have to know what's wrong.

If you're worried about a child or young person — your own, or one you care for — you can call us, or speak to a GP about a referral. There's no wrong question, and no such thing as "not serious enough".

Phone · Mon–Fri, 9am–5pm +44 23 8231 7908
Visit us Child & Family Centre Lyndhurst Road, Ashurst, Southampton, SO40 7AR
Service hours Monday – Friday · 9:00am – 5:00pm

Not sure where to start?

Call our team — we'll listen, ask a few gentle questions, and help you find the right support, whether that's with us or somewhere else.

Speak to us today 023 8231 7908

Outside our hours, if you need urgent mental health advice for a child or young person in Hampshire, call the NHS on 111 (available 24/7) or visit healthiertogether.southwest.nhs.uk for trusted local guidance.

📞 Call us How to get help