National Wheelchair Transport Services is London's specialist accessible taxi operator. We move wheelchair users, ambulant passengers, and people who simply need a slower, kinder kind of journey — twenty-four hours a day, across every postcode.
Our core service. Every vehicle in the fleet is fully wheelchair-accessible with side or rear ramp deployment. Drivers are trained to secure wheelchairs safely, assist with transfers if requested, and walk to your door — never the kerb.
Scheduled transport to NHS and private hospitals, dialysis centres, physiotherapy, and oncology. We track your appointment time and wait while you're seen.
Framework agreements with London boroughs, care providers, and SEND schools. Reliable, audited, fully DBS-cleared drivers for regular transport schedules.
Step-free journeys to Heathrow, Gatwick, Stansted, Luton & City. Flight tracking and meet-and-greet available.
Weddings, theatre, family gatherings. Reliable accessible transport that gets you there on time, in comfort.
Late-night discharge from A&E, last-minute appointments, missed buses. Call us any hour, any day.
National Wheelchair Transport Services was founded on a simple observation: London's transport network, despite decades of investment, still fails wheelchair users at the first and last hundred metres of every journey. The ramp might be there — the patience, the training, the willingness to walk to the door, often isn't.
We built our fleet, our driver training, and our booking system around door-through-door service. That means we don't just arrive at the postcode — we come to the door, assist with steps if needed, secure the wheelchair inside the vehicle, and accompany you to reception at the other end. The journey doesn't end at the kerb.
Based in Duckett's Green, N15, we operate across all 32 London boroughs and beyond. Our drivers are DBS-checked, wheelchair-securing trained, and patient by hiring policy — not by accident. We carry NHS patients, local authority clients, private individuals, and care-home residents, often on the same day.
Over a decade of specialist accessible transport across the capital.
Every vehicle. Not a single standard taxi in our roster — accessibility isn't a side offering.
Enhanced DBS, wheelchair-securing certification, passenger assistance training.
From Enfield to Croydon, Hillingdon to Havering — and home counties on request.
The driver walked my mother to the door of the clinic — not the kerb. That hundred metres is the whole reason we use them.
Three dialysis runs a week, for two years. Never once late. The driver knows exactly how to secure my chair without me directing him.
Booked at 11pm for a 6am discharge from A&E. Arrived on the dot. The receptionist at the hospital now recommends them to everyone.
My son uses a powered chair. Most taxis treat us like a problem. National WTS treated him like a passenger. That's the difference.
We contract them for our day-centre transport. Reliable, audited, and the drivers genuinely care. They've never let us down.
Call us directly — a real person answers, twenty-four hours. For non-urgent enquiries or contract discussions, send the form and we'll respond within the working day.
