Open today · 08:00 – 21:30 111 for urgent out-of-hours
NHS · Hampshire & Isle of Wight
NHS General Practice · Est. for the Valley

Care that knows the Hamble Valley, inside out.

From everyday GP appointments to our on-site Urgent Care Centre and Extended Access Hub, Bursledon Surgery brings together trusted NHS clinicians under one Lowford Hill roof — open late, six days a week, for you and your family.

Request an appointment → Call 023 8202 0363
21:30 Open until, weekdays
6 Days a week, in person
5+ Online consult routes
Open late
Sat 09:00–21:30 Weekend Extended Access Hub running on-site.
Patient speaking with a GP clinician at Bursledon Surgery, Hamble Valley Health, Southampton
Urgent Care Centre On Lowford Hill
One roof, many services
GP · Pharmacy · Hub Same building, fewer hoops, faster care.
§ 01 — What we do

More than a surgery. A complete care hub.

Bursledon Surgery is the home of Hamble Valley Health in SO31 — combining day-to-day GP services with an Urgent Care Centre and Extended Access Hub that serves patients across Bursledon, Hamble-le-Rice, Netley and the wider Southampton shoreline.

Core

GP Appointments

Book routine, follow-up and chronic-condition reviews with our GPs and advanced clinical team. In-person, telephone and video slots available throughout the week.

→ BOOK APPOINTMENT
On-site

Urgent Care Centre

Same-day assessment for minor injuries and urgent health concerns that aren't a 999 emergency — fast access, no A&E wait, right here in Bursledon.

→ WALK IN TODAY
Evening & Weekend

Extended Access Hub

Evening and Saturday appointments shared across Hamble Valley practices, so you can be seen after work or at the weekend when it suits you.

→ EVENING SLOTS
Repeat

Prescriptions & Pharmacy

Order repeat medications online and collect from your chosen pharmacy. On-site dispensing support for patients in qualifying areas.

→ ORDER REPEATS
Long-term

Chronic Conditions

Dedicated clinics for asthma, COPD, diabetes, heart disease and hypertension — regular reviews, friendly clinicians, joined-up records.

→ FIND YOUR CLINIC
All ages

Child Health & Immunisations

Childhood vaccinations, six-week checks, developmental reviews and trusted advice for new and growing families across the Valley.

→ FAMILY CARE
§ 02 — Online care, your way

Get help without picking up the phone.

Submit an online consultation any time of day or night. Your request is reviewed by our clinical team and routed to the right person — usually within one working day.

eConsult

Tell us your symptoms online and a clinician will decide the best next step — prescription, appointment, or signposting.

Get started →
01

RapidHealth

Quick, structured online requests for appointments and admin tasks, ideal for routine and follow-up needs.

Get started →
02

PATCHS

Simple, plain-English messaging with our practice team for non-urgent medical and administrative help.

Get started →
03

Accurx

Send a new request to the practice, including repeat prescriptions, fit notes and clinical questions.

Submit a request →
04
§ 03 — How to be seen

Three simple routes, one clear outcome.

01

Request online

Use eConsult, PATCHS, RapidHealth or Accurx — pick whichever you prefer. The right information lands in front of the right clinician.

02

We triage & respond

Our clinical team reviews every request the same or next working day. You'll get a phone call, message, or booking confirmation.

03

Get your care

Appointment, prescription, referral or self-care advice — whatever's right for you, in person at Bursledon or by phone and video.

§ 04 — Visit & contact

Find us on Lowford Hill.

Opening Hours

Bursledon Surgery · Walk-in & appointments
Monday08:00 – 21:30
Tuesday08:00 – 21:30
Wednesday08:00 – 21:30
Thursday08:00 – 21:30
Friday08:00 – 21:30
Saturday09:00 – 21:30Extended
SundayClosed

For urgent care when we're closed, call 111. In a life-threatening emergency, always dial 999.

Contact the practice

Phone, email & in person
Telephone 023 8202 0363 Reception · Mon–Fri 08:00–18:30
Urgent Care Centre 01489 785 722 On-site urgent line
Email [email protected]
Address Bursledon Surgery, HVH,
Lowford Hill, Bursledon,
Southampton SO31 8ES
§ 05 — Good to know

Frequently asked.

How do I register as a new patient?+
If you live within our practice boundary in Bursledon, Hamble or the surrounding SO31 area, pop in with two forms of ID (one with your address) and our reception team will get you registered. You can also begin the process through the NHS App.
What's the difference between the GP practice and the Urgent Care Centre?+
Bursledon Surgery is both. The GP practice handles your routine care — appointments, prescriptions, reviews — while the on-site Urgent Care Centre treats minor injuries and urgent concerns that need same-day attention but aren't 999 emergencies. Both share the same Lowford Hill building.
Can I be seen in the evening or at the weekend?+
Yes. As an Extended Access Hub, we offer appointments on weekday evenings until 21:30 and on Saturdays from 09:00. These slots are available to patients registered with any Hamble Valley Health practice.
Which online consultation system should I use?+
Whichever you prefer — eConsult, RapidHealth, PATCHS and Accurx all arrive at the same clinical inbox. eConsult is best for symptom-led requests; PATCHS and Accurx are great for admin queries and repeats.
How do I order a repeat prescription?+
The fastest route is online via the NHS App, PATCHS or Accurx. We no longer accept repeat requests over the phone. Allow two working days before collecting from your nominated pharmacy.
What do I do when the surgery is closed?+
Call NHS 111 free from any phone — available 24 hours a day. For chest pain, severe bleeding, stroke symptoms or any life-threatening emergency, dial 999 immediately.