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London · Freight · 24/7 Control Desk

London freight,
shifted on time.

Same-day courier, pallet network distribution and white-glove delivery — run from a single control desk on City Road. Fourteen vehicles, one phone number, no call centres.

01 — Services

Four ways we shift cargo.

From a single urgent envelope across London to a fully-calibrated ADR load bound for the Eurotunnel — every job runs through the same control desk on City Road.

White-glove delivery

Two-person crews for art, electronics, fixtures and high-value retail. Carpet protection, timed window, room-of-choice placement and full debris removal on exit.

2-person crew Room of choice

ADR & calibrated freight

Qualified drivers and plated vehicles for hazardous (ADR) and calibrated loads. Full chain-of-custody paperwork, temperature loggers and DGSA oversight on every job.

ADR qualified DGSA oversight

3PL & contract logistics

Dedicated vehicle and driver contracts for businesses running regular London distribution. Stock holding, pick & pack and monthly consolidated reporting.

Dedicated driver Monthly reporting

European groupage

Weekly consolidated departures to France, Belgium, the Netherlands and Germany. Direct Eurotunnel crossing with full CMR documentation and customs clearance handled in-house.

Weekly departure CMR & customs
02 — The Difference

Most couriers say "we'll try".
We say when.

The difference

The difference between a freight broker with a website and a fleet operator with a control desk is everything. Here is the same job, run both ways.

The other way

Your freight goes into a black box.

  • Booked through a call centre. Driver's name arrives by SMS — sometimes.
  • Consolidated with three other loads. Your pallet is stop fourteen on a 22-stop route.
  • "Estimated delivery window" of six hours. The recipient has to wait in all afternoon.
  • POD arrives two days later, attached to an invoice, with no proof of condition on arrival.
6h
Delivery window
14
Stop on route
48h
POD turnaround
The Cargoshift way

Your freight has a name on it.

  • Booked through one control desk on City Road. Driver named on the booking confirmation.
  • Dedicated vehicle. Your freight is the only freight on it. Direct A-to-B routing.
  • One-hour timed window. Recipient gets a live driver tracker link by SMS.
  • POD with photo and timestamp delivered to your inbox within ten minutes of drop.
1h
Timed window
Direct
A-to-B routing
10m
POD delivered
03 — About

A London fleet, not a broker.

We own the vehicles, we employ the drivers, and we answer the phone. Three things most "logistics companies" in London can't honestly say.

Cargoshift Transport Ltd has operated from 124 City Road, EC1V 2NX since 2014. We started with two transit vans and a single contract for a Shoreditch print studio that needed same-day paper deliveries across the M25. Ten years on, we run fourteen vehicles — from sprinter vans to 7.5-tonne rigids — and our control desk is staffed twenty-four hours a day.

We are a Palletways UK member, an ADR-qualified operator, and a holder of a Standard National O-licence. Every driver is directly employed, DBS-checked, and trained in-house on fragile handling, ADR compliance and customer-facing conduct. No agency drivers, no sub-contractors, no exceptions.

The business was built on a single principle: the person who answers the phone is the person who can move the vehicle. There is no sales queue, no account-manager hand-off, no waiting for someone to call you back. You ring City Road, you speak to the controller on shift, and your collection is booked before you hang up.

Today we move freight for London print studios, central-London galleries, East-End manufacturers, fintech offices, three NHS trusts and a handful of private individuals who simply need something moved properly. We are not the cheapest option in London. We are the option that picks up on time, every time.

14
Vehicles in fleet — sprinters, rigids and a 7.5-tonne with tail-lift.
38min
Average pickup time inside the City of London, from booking to collection.
24/7
Control desk on City Road — staffed every hour, every day, including Christmas.
99.4%
On-time delivery rate across all jobs booked in the last twelve months.
04 — Network

One base. Every UK postcode.

Our control desk sits on City Road, half a mile from Old Street roundabout. From there we deploy fourteen vehicles into London and — through our Palletways UK membership — reach every mainland postcode by 10:30 the following morning.

For European work, weekly consolidated departures leave City Road every Tuesday and Friday, crossing via Eurotunnel with full CMR paperwork and customs clearance handled in-house.

  • City Rd → Manchester M1 10:30 next day
  • City Rd → Birmingham B1 10:30 next day
  • City Rd → Leeds LS1 12:00 next day
  • City Rd → Glasgow G1 12:00 +1 day
  • City Rd → Paris CDG 48h · weekly
05 — Process

From phone call to POD in four moves.

No portal, no ticketing system, no automated phone tree. One call to City Road and the wheels are turning before you've put the phone down.

i
T+0 min

Call City Road

One phone number, answered by a human controller on shift 24/7. Collection address, delivery address, goods, weight, timed window — booked in under three minutes.

ii
T+38 min

Driver dispatched

Nearest available vehicle is deployed. You receive the driver's name, vehicle registration and a live tracker link by SMS before they reach your collection point.

iii
T+collection

Goods in transit

Direct A-to-B routing on a dedicated vehicle. No consolidation, no shared loads. Driver calls the recipient 30 minutes before arrival with a one-hour timed window.

iv
T+delivery

POD in your inbox

Signed proof of delivery — with photo and timestamp — emailed to you within ten minutes of drop-off. Invoice follows the next morning, never before.

We moved 1,400 framed prints across ninety London venues in six weeks. Not one was damaged, not one was late. I don't know another operator in EC1 I'd trust with that.

HK
Helena Kowalska
Gallery Director · Shoreditch
06 — Contact

Speak to the controller,
not a queue.

Ring City Road and you'll be talking to the person who can move a vehicle within thirty seconds. Or fill in the form — we'll call you back inside fifteen minutes during business hours.

Step 01 — Booking request

Request a collection

We respond within 15 minutes during business hours.
Outside hours, the control desk answers 24/7.

✓ Request received. The control desk will call you back inside 15 minutes.